Electric pallet stacker customized to 5400mm elevation for Brazil

Customer: I am looking for electric pallet stakers, but I need one  with max. Lifting height with 5.400 mm.  Do you have a model with this elevation?

Do you have more pictures for your product?

RAMHOIST: for electric pallet stacker, it can be customized to 5400mm elevation, may i know what's your actual load you need to lift then we will choose correct model, 1t, 1.5t, 2T is available

Customer: bout the machine check below the load with each height:

RAMHOIST:  Electric pallet stacker, 1.6T*5.4M:  3400 USD

Customer: Hi Yang

How are you ?

Please Is it possible this machine come with operator platform and with extra Battery + charger and Battery change cart.

See picture for operator platform:

See picture  with charger and the change cart

Other important point its about how many meters we need of hall to turn the eletric pallet.

We have a 2,40 meters of hall.

Is thi machine can turn in tthis hall?

Is is possible you send a video of someone operating the machine? Charger and baterry pictures for more details?

I didnt find in your website the L1 and others dimentions. Is it possible you send the draw with dimensions?

RAMHOIST: 

the length of machine itself is 2.1m, even without operator platform (with operator platform it is more than 2.4m), it can not turn the elctrc pallet within 2.4 m of hall

Customer: Hi Yang

Its ok for us if the plataform can be lifted like the photo below:

And about the charger+ Battery, can you send me the price ?

Is it possible you send me real pictures and videos + spare parts from eletric pallet?

RAMHOIST: the length of machine itself is 2.1m, even without operator platform (red circled by you), it can not turn the elctrc pallet within 2.4 m of hall

Customer: Hi Yang

Sorry but I didnt receive your answer about the Battery and charger costs.

About the platform  I just need to know if yours can be lifted like the picture.

I asked you because I have this eletric pallet with same lenght 2,10 and we can use in 2,40 hall.

Please check the video in linl below with demostration:

https://we.tl/t-JDv1r27EzT

I need that you confirm if your machine make the same. I think so.

And about the price for a  charger and a extra Battery, can you send me the price ?

I didnt receive any picture and video for real machine.

RAMHOIST: 

Customer:Hi Yang

Do you have photos for the charger?

CDD model you dont have in your website right? Is this price includes the operating platform ?

你有充电器的图片么？这个价格含操作员平台把？

How I cant understand  your datasheet. I dont know mandarin. I have other questions:

About the charger:

Need to be  imput A.C VOLTS: 220V/60Hz

The plug to connect need to be like pictures below:

关于充电器：

需要输入 交流电压 220V/60Hz

插头连接需要如下样式：

Can you confirm if ok  this dimensions for:

Usablefork length: 1150mm

Fork outside width: 680mm

你能确认下下面的尺寸么？

可用的叉长: 1150mm

叉外宽: 680mm

Yang its very comfortable for me if you send me real pictures or videos about the machine, Battery and charger. Is it possible?

如果你能发我机器的实物图片和视频，包括电池和充电器，将是非常感激的

RAMHOIST: 

Yes, price inlcudes operating platform（踏板）

attached Battery

attached charger, input A.C VOLTS: 220V/60Hz has no problem

the charger plug matches our machine but not match your existing one since your are big and old style.

we can make to below dimension

Usablefork length: 1150mm

Fork outside width: 680mm

Customer: Hi Yang

How are you?

Thanks for your pictures and information I have other detail about the batteries.

For to import batteries to Brazil I need a MSDS of this battery (document that proves all the technical details of it).

Can you send to me? I need this document to check with customs if I can import a machine with this kind of Battery.

对于进入电池进入巴西市场，需要一份MSDS （Material Safety Data Sheet)，俗称化学品安全使用说明书MSDS报告），这个报告文件里有技术细节

我们要跟客户确认下 我们是否能进口这种机器带这种电池

RAMHOIST:  attached SDS

Operation video of Electric pallet stacker:  https://youtu.be/MqYW7NihfiQ

Customer: Hi Yang

Thanks for your return.

Can you send me price for Battery change car?

See pictures for brazilian suplier.

This is necerrary for change the Battery when it runs out and we need to change it.

Customer: Hi Yang

How are you ?

Do you have this same machine with same power with LITIUM BATTERY?

The price is it the same ?

RAMHOIST: LITIUM BATTERY is much expensiver, 

it is 600 USD more for LITIUM BATTERY than lead-acid battery

Customer: Hi Yang

Ok, this is a new order.

Please sendme a PI to make the 30% down payment.

Please check all eletric pallet stacker details in the file.

Customer: HI Yang

Please can you change the normal battery for the litium Battery?  I dont if we need extra charger or extra Battery when is  litium.

Whats the difference ?

I got it.  

And are  the way to change the Battery  similar like normal Battery? How works?  And the charger and car to change the Battery are the same?

Litium Battery can stay more time charging than normal Battery maybe we dont need extra Battery.

Send me full price for configurations below:

Eletric pallet stacker 1.6T*5,4M with litium Battery + charger = USD $

Eletric pallet stacker 1.6T*5,4M with litium Battery +  extra Battery + charger + Battery charge car = USD $

Eletric pallet stacker 1.6T*5,4M  with normal Battery + extra Battery + charger + Battery charge car = USD $

更换电池从车体侧面把电池拖出来，拉到电池小车上，更换的电池，与车体电池相同

锂电池和普通电池容量，是一样的，充电器的功率也相同，理论上讲锂电池和普通铅酸电池，使用时间和充电时间是相同的

锂电池只是不需要保养，普通的铅酸电池需要定期补充蒸馏水的

我们车体配置的蓄电池可以连续工作6~7小时，没电到充满电，需要充电6小时左右

你可以根据你们的使用情况来考虑是否需要另外的电池和电瓶小车

RAMHOIST: we suggest you use normal battery (Lead-acid ) as most customers prefer to

Replace the battery from the side of the car body to drag out the battery, pull it to the battery car, and the battery that is replaced is the same as the car battery

Lithium batteries and ordinary battery capacity are the same, and the power of the charger is the same. In theory, lithium batteries and ordinary lead -acid batteries are the same as charging time.

Lithium batteries do not need maintenance, ordinary lead -acid batteries need to replenish distilled water regularly

The battery configured by our car can work continuously for 6 to 7 hours, and from empty to full charging, It needs to be charged for about 6 hours.

You can consider whether you need extra batteries and battery cars according to your usage.

Eletric pallet stacker 1.6T*5,4M with litium Battery + charger = 4000 + 600 USD =4600 USD

Eletric pallet stacker 1.6T*5,4M with litium Battery +  extra Battery + charger + Battery charge car = 4000 + 600*2 + 1500 USD = 6700 USD

Eletric pallet stacker 1.6T*5,4M  with normal Battery + extra Battery + charger + Battery charge car = 4000  + 1500 USD = 5500 USD

Customer: Hi Yang

How are you?

Thanks for your explantion.

I will buy the eletric pallet stacker with normal Battery (lead-acid).

Eletric pallet stacker 1.6T*5,4M  with normal Battery + extra Battery + charger + Battery charge car = 4000  + 1500 USD = 5500 USD

So please send me your PI so I can make the 30% down payment as soon as possible.

I will wait your reply.

RAMHOIST: attached PI

Customer: Hi Yang

How are you ?

Please check attached  the Swift about 30% down payment.

Please check your bank account and give me a feedback.

About manual hoist please pay attention with the quality, we are receiving a lot of returns with problem “ CHAIN LOCKS AND DOESNT GO UP or DOWN”.

We already reported the problem for you but with your return the problem continuous.

besides, we only have red and yellow color for you choose, pls confirm earlier then we can produce immediately, thanks

Customer: Hi Yang

How are you ?

We want yellow color please.

About charger and Battery:

pls confirm it is 220V/60Hz single phase but not three phase.

Our current charger its biphasic have 2 phases and 1 neutral 60Hz. Please check the label from our current charger. Use a 2P+T power cable. Will the plug come with brazilian standard?

both original battery and extra battery is 24V240AH

Our current Battery its 24V 324AH see picture for the Battery details:

Is it possible to send with 324AH the Battery? We are afraid to have less force than current machine.

我们需要黄色

关于充电器和电池：

我们目前的充电器它的2级有2相和1个中性60Hz。 请看我们当前充电器的标签。 使用2P+T电源线。 插头会达到巴西标准吗？

我们目前的电池24V 324AH，请看图片

是否配 324AH 电池？ 我们怕没有现在的机子有力。

RAMHOIST:

Yes,  plug come with brazilian standard, There are two voltages in Brazil standards, and our chargers can be applicable either 110 or 220V.

in china, only 24V240AH and 24V270AH is available, but 270AH is too big to put in the machine, we do not have 324AH here

current AH affect usage time but not force, force is decided by voltage, our default 240AH can use 8 hours and no problem

插头可以达到巴西标准，巴西标准有两种电压，我们的充电器都可以适用，110或者220都通用

蓄电池与车辆力度没有关系，与使用时间有关系，蓄电池也没有24V324AH这种型号

Customer: Hi Yang

I understood.

We need 220V - 60HZ voltage charger.

RAMHOIST: The electric pallet stakers are ready

below are some site photos

Operation video of Electric pallet stacker with supporting legs (Lifting height 5400m):  

                                                                                                                                  https://youtu.be/YTedSOXlk1k